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2 reviews on “Ultimate Transport 123”

    Do not use this company!!!
    I was told by Ireen that an 84 foot truck was not an eighteen wheeler which it was every bit of one. the truck did make it to where it was suppose to but no trucks that big were not allowed in that area.
    The truck driver, Steve Milafsky with Image auto group LLC wanted to drop the motorcycles after 8pm. I talked him into the morning instead. Steve complained about Ireen not telling him that the bikes were Fatboys and not Softails and that if he knew they were Fatboys he would have never picked them up.
    I also had 5 extra bag under 50 lbs total which I got charged an extra fee no problem except Steve took off with one of my bags. i called him and he said that he would UPS it at his next stop almost 4 weeks later it finally arrived. during off loading time he needed our help because his partner, Mark Phillips was sleeping so he could not help.
    Ireen also told me they would be wrapped in cloth and would be washed as soon as they got off the truck.
    Steve told me sure i’ll drive them right to the car wash for you so they never got cleaned by them.
    I also had to buy a new battery because my main fuse was never taken out therefore my alarm drained it on the trip east. Ireen said that the drivers were Harley Davidson macanices so they should have know this but I doubt that they are.

    by Francis
    on November 15, 2014 at 11:51 pm


    Reply

    This was the worst company I have ever dealt with. I had a contract, made in the middle of March, and a window of time for them to pick up my car. They were to be at the house where the car was either March 30 or 31st. They never showed. I made many calls to them and my husband called them and they lied about coming out to the house. I continued to call on a daily bases about getting my car from Calif. to Ohio. Again empty promises. When I would call I would be transferred from department to department with each person more rude than the previous. Finally on May 16,2014 I told the 123 Auto Transport that I was done with them. They lied to me, they jacked up the price of transport, they were rude, they would yell at me over the phone, and they caused me to have a very stress full March, April and May. They said they were a family owned company and had trucks and transport equipment and were able to get anything anywhere. They took $200.00 deposit and did nothing. I would hope that no one else would have to go through all the stress I did dealing with this company. They are surely a black sheep company.

    by E Court
    on May 28, 2014 at 1:01 pm


    Reply

    What a nightmare! Promises shipment, delayed!! Impossible to contact once they got your deposit. Deposit to Auto Transport 123 on a credit card ended up being $70 more than contract, written and verbal. When I contacted them, rude was the order of the day!! I notified my CC and sent a copy of the contract, but I think they have the loop holes – what a hassle. One star because my car finally got there due only to the truck drive.

    by Donna
    on May 28, 2014 at 5:23 am


    Reply

    They have friendly service people but do not like the way they do business. I made arrangements with them to pick up my father in laws car (he passed with cancer short notice) in Florida. Contacted my mother in law to give her the info (same day) she told me she didn’t think she could get rid of it just yet. Called them right back within a couple of hours (same day) to cancel they said fine but we are going to keep the $100.00 deposit you put on it. The car is still in Florida and they still got the $100.00. I guess thats one way to make money….

    by Raymond
    on May 27, 2014 at 7:49 pm


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    Ross from Autotransport 123 is full of promises before he gets your deposit. Once he has your deposit he avoids you like the plague.After taking a deposit of $325.00 to ship my Motorcycle from Ft. Lauderdale to Tropical Shipping location in Reviera Beach I could not get them to pick up the bike after several calls. Eventually over a week later the dealer had to transport the bike himself. Dont give Ross or his brother your monry

    by Lincoln Roger Radix
    on December 10, 2013 at 11:49 pm


    Reply

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