Ship Your Car Now is a full-service auto transport company headquartered in South Florida. Established in 2010, the company’s mission is to provide a hassle-free and affordable vehicle shipping experience that meets the unique needs of each customer. Over the years, has become a trusted partner for individuals, car dealerships, corporations, and military personnel.
Shipping your car is straightforward and easy. The process begins with a free quote, which you can get by calling the company or filling out an online form. The detailed quote will include all the costs associated with your shipment, including insurance, taxes, and fees. Once you accept the quote, they will assign a dedicated agent to assist you throughout the process. You will need to provide pick-up and drop-off locations, as well as your desired shipping dates. The agent will then coordinate with the carrier to schedule the pickup of your car. During transport, you can track your car’s progress online and get updates from the carrier.
Ship Your Car Now provides a comprehensive auto transport solution that takes the stress out of shipping your car. Whether it’s a short or long distance move, the company offers reliable, affordable, and convenient services that meet your unique needs. With Ship Your Car Now, you can be sure that your vehicle is in the hands of professionals who care about getting it to its destination safely and on time.
1160 SOUTH ROGERS CIRCLE SUITE 1
BOCA RATON, FL 33487
(866) 390-0354
USDOT#: 2246825
MC#: MC-714617
Ship Your Car Now reviews from around the web:
I had a conversation with an individual over the phone who appeared to be reliable. They were very prompt in responding to my emails. Their price was slightly lower compared to two previous car shipment services I had used. However, it was significantly higher than four other services who constantly contacted me through calls, emails, and texts, despite their poor reviews. After signing a contract the individual provided, there was no progress as the date of my flight and the car pickup window approached. I reached out to them and they assured me they would have a driver assigned and a date confirmed the following week. When the week was almost over and I still needed a date, I contacted them again. They claimed to prioritize my request. Eventually, I received a call from a dispatcher who informed me that they had good and bad news. The good news was that a driver had been found, but the bad news was that the cost would be $190 more than the agreed amount. This was significantly higher than the quotes I received from previous car shipment services I had used in the spring. Despite the additional cost, the car was picked up on time in Florida and delivered quickly to New York without any issues like COVID restrictions or high gas prices. It was towards the end of the peak time for shipping cars north, and the individual mentioned that there was high demand to ship cars on I-95 in mid-May. This surprised me as I ended up paying $190 more than the agreed amount and had concerns about whether the car would be picked up at the last minute. During that last-minute phone call, I did not feel comfortable making other inquiries to find a better price like the one I had initially been offered. In hindsight, it seems like a bait and switch tactic was employed, offering a price of $1160 initially and then increasing it to $1350 at the last minute.
I never thought that it would be such a nightmare to ship my car across the country. Unfortunately, Ship Your Car Now made it one of the worst experiences of my life.
I was hesitant to use this company to begin with, but I thought I would give them a chance. I made the mistake of giving them a deposit upfront to secure my spot for shipping, and they ended up stealing it from me. Yes, that’s right, they stole my deposit! I still can’t believe it. To make matters worse the morning of my scheduled pickup they increased the price to $200.
I never received my car, and I was left high and dry with no answers from the company. When I tried to contact them to inquire about the status of my car, they dodged my calls and ignored my emails. I was even hung up on by their customer service representative Joseph when I finally got through to someone.
I can’t believe that a company would treat their customers this poorly. It’s not just the fact that they stole my deposit, but they also failed to deliver on their promise to ship my car. It was a complete waste of my time and money.
I would strongly advise anyone looking to ship their car to avoid Ship Your Car Now. They are unprofessional, unreliable, and downright crooks. Save yourself the trouble and find a reputable company that values their customers and delivers on their promises.
Ship Your Car Now is a terrible company and lied to me for 3 days straight about picking up my vehicle.
I had an appointment scheduled for them to pick up my vehicle, and they never showed up. I called Wednesday Thursday and Friday to ask where they were and Abe told that they were experiencing some delays and that the delay would be just for a day. However, a whole day passed and still no van came to pick up my car. I called several times to get an update but got no result.
After another call, they finally admitted that my car was still waiting for a carrier to pick it up, and it would take another two days. This was frustrating, as I had already planned my schedule around the expected delivery time. The worst part about it is that no one ever called me to notify me of the delay, and I was the one who had to keep calling them to get information.
The entire experience with them was a waste of time, and I would not recommend them to anyone. They lied about the pickup time for three days, and their customer service was appalling. The company is unreliable, and they have no regard for customer satisfaction. Beware of this company and avoid the headache they cause.
I had the unfortunate experience of using Ship Your Car Now to transport my vehicle from South Carolina to Brunswick, and I have to say, I am extremely disappointed with the service I received. Not only did they miss the deadline to ship my car, but their customer service Dana Briones and Rubin was terrible.
I booked their service well in advance and was told that my car would be picked up and transported on a specific date. However, that date came and went, and there was no sign of the carrier. When I contacted them to inquire about the delay, I was met with a dismissive response from their customer service representative. They gave me a vague answer on why my car wasn’t picked up, and said they would look into the matter.
Days passed, and I still didn’t receive any update regarding the transport of my vehicle. It was only after several phone calls and emails that I finally got them to admit that they missed the deadline to ship my car, and that they were still trying to find a carrier for me.
The whole experience was frustrating, to say the least. Not only did they fail to meet their promise of timely delivery, but they also showed a lack of professionalism and customer care. I would not recommend this company to anyone looking for car transportation services. Save yourself the headache and find a more reliable company.
Ship Your Car Now is an absolute SCAM!!!
I had the worst experience with Ship Your Car Now. They missed the deadline to ship my vehicle and it was a complete disaster. The staff was unprofessional and seemed uninterested in helping me out.
I live in Seattle, WA, and purchased a Cadillac Allante for which I hired them to move from Charlottesville, NC to Las Vegas, NV to where I am moving soon. I’m also in the Military and they had promised me a Military discount.
But when I received the bill there was no Military discount to be found. So I reached out to address this with them. When I finally managed to talk to someone, they hung up on me. Then a guy named Ryan answered but was abusive on the phone, and he didn’t even apologize for the company’s mistake. Instead, he mocked me for being upset about my car shipment getting delayed. He told me “I’m useless, and I can f*ck off, then he hung up on me once more.” This is not the kind of customer service anyone should expect from a professional company.
I tried to call someone else about the situation, but they only put me on hold for long periods, and nobody ever got back to me.
I would not recommend them to anyone. I got nothing but stress and inconvenience from them, and I wouldn’t want anyone else to go through the same frustrating experience. If you are looking for a reliable car shipping company, stay away from these guys!
Update: Ryan Serpa has now e-mailed me and is threatening my life if I don’t retract my review. Tasteful.
Jody Danow from Ship Your Car Now charged me $ 550 to take a get from Port RIchey florida to Miami florida..what a rip off.And the tow driver was very impatient when tbe paper work took 10 mins to get arranged. Straight Burglary.
They dont deserve 1 star
I had the worst experience with Ship Your Car Now. I hired them to transport my motorcycle across the country and the whole process was a total disaster. The driver was hours late on the pickup date and didn’t even bother to give me a heads-up or an explanation. I had to rearrange my entire schedule to accommodate the delay.
He finally showed up and promised me that my motorcycle would be delivered on time. However, he lied to me and strung me along for days. When I tried to call him to get an update, he would often hang up on me or avoid my calls altogether. This was incredibly frustrating and unprofessional.
To make matters worse, when my motorcycle finally arrived, I discovered that it had been heavily damaged in transit. There were scratches, dents and even some missing parts. This was unacceptable, and I was extremely disappointed with the service provided by Ship Your Car Now.
Overall, I would not recommend this company to anyone. The driver was unreliable, disrespectful and downright deceitful. They also obviously didn’t take proper care of my motorcycle. It was an absolute nightmare dealing with them, and I regret that I ever chose them to transport my precious motorcycle.
I had a terrible experience with the car shipping company Ship Your Car Now. I hired them to transport my vehicle from Gainesville Georgia to Jacksonville Florida, and it took them over a month and a half to deliver it. Not only did they miss the initial pickup date, but they also kept making excuses about why there were delays, and never provided any updates unless I called them repeatedly. In the end, they charged me more than the agreed-upon price and didn’t offer any compensation for the inconvenience and stress they caused me. My car arrived with some minor damages, which I suspect happened during the long transit time. I would strongly advise against using them for your auto transportation needs as they cannot be trusted to deliver on time, communicate properly, or handle your property with care.
This company is nothing but a group of brokers who prey on unsuspecting customers and deceive them with false promises. They use bait and switch tactics to lure customers in with low quotes but actually charge them exorbitantly for their services.
I was promised a fixed quote for shipping my car, but when it was time to make the payment, I was hit with additional fees that were not mentioned earlier. The company representatives were unhelpful and unprofessional when I voiced my concerns and refused to give me a refund.
The worst part is that my car was not even delivered on time, despite the high amount I had paid for expedited shipping. It took over a month for my car to arrive and it was in terrible condition when it did. There were scratches and dents all over the body, and some of my belongings that I had left in the backseat were missing.
I would not recommend to anyone. They are dishonest, and their services are not worth the money they charge. They give the entire car shipping industry a bad name and I regret ever doing business with them. SO LAUGHABLE!!
I had the worst nightmare with Ship Your Car Now. They left my vehicle doors open with the key inside, which resulted in my car getting stolen along with all its contents. I am utterly disappointed with the level of negligence and lack of responsibility shown by the company.
On top of everything, the customer service was horrible. They were unresponsive and unhelpful. When I finally got through to someone, they were dismissive and unapologetic about the situation, which only added insult to injury.
I highly advise against using Ship Your Car Now for any kind of car transportation. The company’s negligence is unacceptable, and the fact that they have no accountability for their actions is a major cause for concern. I would never risk working with them again, and I urge others to do the same. Stay away from this company at all costs.
$1200 + UBER + damage. I’m extremely dissappointed!
My vehicle arrived with significant damage to the front bumper, hood, and driver side door. The delivery took far longer than expected, and communication was very poor with the company. I had to constantly call to get updates on my vehicle, and the customer service representatives were less than helpful.
The worst part, however, was the damage that my vehicle sustained during transport. It was clear that the vehicle was not handled with care, and the damage was not caused by any fault of my own. The front bumper was dented and scratched, the hood was warped, and the driver side door was nearly impossible to open and close smoothly.
When I contacted the company to address the damage, they were unaccommodating and unresponsive. They refused to take responsibility for the damage and refused to offer any compensation for the repairs needed. Overall, I would strongly advise against using Ship Your Car Now for any car transportation needs. The level of service and care for vehicles is simply not up to par.
I am writing this review to urge people not to use the services of Ship Your Car Now. I recently used this company to transport my car across the country, and it was by far the worst experience I have ever had with any transportation company.
First of all, they made me wait for more than a week before they even dispatched a carrier to pick up my car. Their rep Leo promised me that the driver would arrive within three days of placing my order, but that never happened. When I called customer service to inquire about the delay, all they could say was “the driver is held up in another job.”
To make matters worse, when my car finally arrived at its destination, it was damaged. There were several dents and scratches all over the car, which were not there when I dropped it off. I immediately contacted customer service, but they were completely unresponsive, and I had to fight tooth and nail to get them to acknowledge the damage.
In the end, they refused to take any responsibility for the damage, citing their contract which absolves them of any liability. This meant that I had to foot the bill for the car repairs, which cost me a small fortune.
Overall, I would advise anyone who is considering using Ship Your Car Now to steer clear of them. Their incompetence, poor customer service, and lack of accountability make them a terrible choice for anyone who wants their car to be transported safely and securely. Save yourself the money and hassle, and choose a different transportation company.
My experience with this company has been nothing short of a nightmare. I hired them to transport my SUV from one location to another, but upon arrival, my car was completely totalled. The damage was so severe that my SUV was not even drivable. Not only that, but it took them 90 days for what should have taken a week.
I had entrusted this company to take care of my SUV and transport it safely to its destination. Unfortunately, they failed miserably in their duty. I am appalled by the lack of care and attention given to my SUV during the transportation process. It is clear that they did not take the necessary precautions to ensure that my car was delivered in the same condition it was in when it was handed over to them.
The customer service I received was also subpar. When I initially reached out to them to report the damage, they were dismissive and unhelpful. It was disheartening to see that they didn’t even apologize for the inconvenience caused, nor did they offer any form of compensation.
In conclusion, I would not recommend Ship Your Car Now to anyone. If you are looking for a reliable and trustworthy car transport company, look elsewhere. This company clearly does not prioritize customer satisfaction and does not take responsibility for their mistakes. Save yourself the stress and hassle and choose a different service provider.
I WOULDN’T SHIP A MATCHBOX CAR THROUGH THEM!!
I am extremely disappointed with my experience with Ship Your Car Now. My daughter needed to have her car transported to a different state before her flight, and we trusted this company with the job. Unfortunately, they were late in delivering the car causing my daughter to miss her flight.
Moreover, the communication was poor throughout the entire process. I tried contacting them multiple times to get a status update on the delivery, but never got a clear response. This lack of communication led to unnecessary stress and anxiety for my daughter.
Overall, I would not recommend to anyone. They failed to deliver on their promises and their poor communication caused unnecessary problems. It’s a shame that we trusted this company and they let us down.
THIS IS ONE OF THE WORST COMPANIES I HAVE EVER DEALT WITH IN MY LIFE.
I am incredibly disappointed with the services provided by Ship Your Car Now. Initially, we agreed on a certain amount to transport our vehicle, but on the day of pickup, they charged us double that amount.
It was a complete shock, and we were unprepared to pay such an exorbitant fee. We felt deceived and taken advantage of. The company failed to explain why the charges were so high, and we were left feeling frustrated and disrespected.
Additionally, the customer service was extremely poor. The representative we spoke with was unprofessional and lacked empathy. They were unwilling to negotiate a fair price, and we were left with no other options but to pay the inflated fee to the tune of $2250.
Overall, our experience was extremely negative. We would recommend anyone in need of car transport services to look elsewhere. The poor customer service and deceptive pricing practices are not worth the headache and financial burden.
Scam artists who say they dont take a broker fee up front are liars. Ship Your Car Now are brokers and charged me $300 saying they had a driver. No show. He said first thing the next day. Nothing until I called at noon. Some other girl answered and told me that they have a driver but it was going to be another $200. Worst experience ever
WHAT A RIP OFF
I had a really terrible experience with Ship Your Car Now. I had booked their services to transport my car from Indiana to Oregon, which was really important for me. However, just a couple of days before the scheduled pickup on Sunday, I received a call from their customer service informing me that there had been a “pricing discrepancy” and that the price for the transport had gone up $300! I was really upset, but reluctantly agreed to pay the extra amount since I didn’t really have much other choice.
But that’s not where my nightmare ended. On the day of the pickup, I received yet another call from them, telling me that the price had gone up yet again, this time by $700!! What a scam! Not only was this highly unprofessional and unethical, but it also cost me a lot of extra money that I hadn’t planned to spend. This brought the total to $2,480.
Moreover, the customer service was quite rude and unhelpful, which made the whole experience even more unpleasant. They seemed to have no regard for their customers’ time and money, and acted in a very unscrupulous manner throughout. Overall, I would not recommend to anyone, and would urge people to look for more reliable and honest transport companies instead.
Ripped off $2500 to move vehicle to Seattle.
I am deeply disappointed and frustrated with the services provided. As a customer, we trusted them to transport our car from one state to another and paid the company a whopping $2500. But unfortunately, we were scammed out of our money as they failed to deliver the car on time, and even worse, they did not deliver the car at all!
We were promised that the car would be delivered within 5 days, but it took more than 10 days for the car to arrive. Furthermore, when the car finally arrived, it was damaged, and many of our belongings were missing from the trunk. It was shocking to see that the car had not been handled with care, and the damage was evident.
They have been completely unhelpful and rude throughout the ordeal. They have refused to compensate us for the damage to our car or the missing items, and have also refused to refund the money we paid for their subpar services. It is unacceptable that a company is allowed to scam and cheat customers out of their money like this.
Overall, I would not recommend to anyone who is looking for a reliable car transport service. Please beware of this company and save your money by choosing a more trustworthy and reputable company instead.
I had the misfortune of using this company to transport my car across the country, and the experience was nothing short of a nightmare. I made the mistake of putting down a deposit before doing my research, and once they had my money, they stopped communicating with me altogether.
It started with a promise of quick and reliable service from their agent Sean Lent, but as soon as they had my deposit, all communication stopped. My calls and emails went unanswered, and every time I managed to get through to someone, I was greeted with a dismissive attitude and empty promises.
The company was completely unprofessional throughout the process, and I wouldn’t recommend them to anyone looking for a car shipping service. They don’t seem to care about their customers, and they certainly don’t care about providing a quality service.
Most importantly, they failed to deliver on their promise of safe and reliable transport. My car arrived in terrible condition, with scratches all over it and several parts missing. I was shocked by the damage, and when I tried to contact the company, they simply ignored me.
Overall, my experience was terrible, and I would advise anyone considering using their service to look elsewhere. They’re unprofessional, unreliable, and clearly not interested in providing a quality service. Save yourself the time, money, and hassle, and avoid this company at all costs.
Scam artists who stole $4300 from us. We thought Ship Your Car Now was a professional transporting company, turns out theyre just a broker who cant fulfill theyre obligations. After paying $4300 deposit on a $10,000 quote, and being handed off to 3 different truck drivers (who didnt care if they EVER called them back) over a 45 day period, we took matters into our own hands, and found a trucker to haul it within 3 days, for around 6gs. When we contacted them to demand our deposit back, as they couldnt fulfill the contract, they claimed they have insurance and permit costs, and that theyre actually losing 25% by keeping our money. Call trucking companies, avoid brokers, theyre worse than used cars salesmen
I STILL DO NOT HAVE MY CAR!
I was promised full service with pick up of my car from my home in PA to our new home in Switzerland.
It is still in Bremerhaven 65 days later.
I was promised 28-40 days and it is still in another country.
I have since made phone calls to Germany and Zurich and discussed details with the customs agents in both countries. Why did I pay Ship Your Car Now if I am doing all the work to get car through two borders. We have spent 100s of dollars on rental car fees waiting for the car to arrive. – EXTREMELY FRUSTRATING!
All the negative reviews for Ship Your Car Now are true. Terrible experience after they had full payment; 1 month late shipment, vehicle delivered to wrong port, eventually loaded vehicle in a container to reship to correct port and demanded we pay container, inspection and extra shipping fees. Find another transporter.
DO NOT use Ship Your Car Now! Everything written in the earlier rewiews are true. They are great to work with until they get your money, after that you will have nothing but trouble, trust me.
It was a great experience until I pay Ship Your Car Now and they had my car….from that point on it was hell. I ended up paying more and they sent the WRONG and INCOMPLETE paperwok late, thus I ended up paying storage fees. After you pay them, they just don’t care and it’s your problem because you are stuck. DO NOT RECOMMEND THEM AT ALL!!!!
Randle Ferrari and the rest of the gang at Ship Your Car Never are nothing but thieves. They build themselves up and then let you down. They had my car at the port for 7 months and never shipped it to me. I finally got my car returned to my parents home at a loss of $1,500 for my experience and the weathering of my beautiful car from sitting in the environment for 1 year, yes that is correct 1 year. They had no idea what needed to be accomplished to get my car shipped to my location and never got the paperwork accomplished causing my car to sit at the Jacksonville FL Port. Run from this company, RUN!!!!
I had a terrible experience with them. Not only were they late picking up my vehicle in PA, but they had the nerve to raise the price at the last minute. I was already hesitant to trust a company with my car, and this only made things worse.
When I booked my car shipping, I was promised a specific rate and timeframe for pickup. I made sure to follow all of the steps and provide all of the necessary information to ensure that everything went smoothly. However, when the day of pickup arrived, the company was nowhere to be found. I tried calling their customer service line, but was put on hold for what felt like an eternity.
After several hours of waiting, I finally received a call from the company. They claimed that they were running behind schedule and wouldn’t be able to pick up my car until the next day. Not only was this a major inconvenience, but it also caused me to miss an important appointment.
As if that weren’t bad enough, the company then had the audacity to raise the price of my shipping at the last minute. They claimed that there were additional fees that they hadn’t accounted for, even though I had provided all of the necessary information upfront. I was shocked and frustrated, but at that point I felt like I had no other choice but to agree to the new price.
Overall, my experience was a complete disaster. Not only were they unreliable, but they also tried to take advantage of me by raising the price at the last minute. I would not recommend this company to anyone and would urge others to find a more trustworthy and reliable car shipping service.
Complete SCAM! Stay away!
my Quote #: 525278-CL
I recently used this company to move my motorcycle from California to saudi arabia, but unfortunately, my experience with them was a nightmare. They tricked me into paying an extra $750, and I am incredibly unhappy with their services.
Firstly, their quote was misleading – the initial price I was given seemed reasonable, so I agreed to it. However, once they had my motorcycle in their possession, they started adding hidden fees and surcharges, which is when the price started to skyrocket. They insisted that I pay an extra $750 or they wouldn’t move my motorcycle at all. I felt trapped and helpless, so I had no choice but to pay for the extra fees.
The communication with this company was atrocious. I had to constantly chase them up for updates and information, and they never returned my calls or emails promptly. I didn’t feel like a valuable customer at all.
Furthermore, my motorcycle was delivered almost two weeks later than the agreed date, which was incredibly frustrating. The whole process left me feeling extremely stressed and angry at the end of the day.
I DEALT WITH MR. RANDLE FERRARI RANDLE FERRARI KEPT CHANGING HIS PHONE NUMBER AND NEVER RETURNED MY CALLS.
Overall, I would not recommend this company to anyone looking to move their vehicle. They are deceitful, unprofessional, and uncommunicative. They seem to enjoy taking advantage of their customers, and it’s not worth risking a bad experience like mine. Save yourself the hassle and choose a different company.
Stole My $800 Deposit.
I had an extremely disappointing experience with Ship Your Car Now out of Boca Raton. The customer service “Steve” was terrible and they failed to provide accurate updates on the whereabouts of my car. I was promised a specific delivery date and it was delayed by a week causing me a great deal of inconvenience.
I notified them that my Vehicle was inoperable. However, the day of my scheduled pickup Steve jacked the rate up to $950 stating my vehicle’s condition as the reason.
Then, at that point, I chatted with Ryan Serpa..WHAT A PIECE OF…!!
WITH ABSOLUTELY NO RESPECT, TREATED ME LIKE [EDIT], AND HAD THE NERVE TO TELL ME THAT WAS MY FAULT FOR SIGNING THEIR AGREEMENT WITH A WRONG INFORMATION.
Their lack of communication and professionalism left me feeling frustrated and unsatisfied with their services. I would not recommend this company to anyone looking to ship their car.
Overall, not terrible, but Ruben of Ship Your Car Now stopped returning phone calls when the delivery was not on time.
Ship Your Car Now made our transaction hell.
They told lies from start to finish an entire bunch of incompetent idiots
1) the price continually changed in their favour
2) they lied about my car not starting
3) they charged me for a container shipment yet it came over RO/RO.
4) they shipped the car to Southampton and not Liverpool as agreed leaving me with an extra $1000.00 transport bill here in the UK
5) refused to collect car from Ohio which was agreed asking could we drive it elsewhere to hook up with their auto transporter ( they did eventually collect from ohio a week late)
They continually ignored my calls and emails giving us a complete run around and never apologised once, they know they have the final day on the release of your Vehicle and boy they milk it.
Their staff Anthony Pisano, Rubin Milshtein Randle Ferrari Rich Lawson are useless, tell lies and totally unprofessional
Who ever you choose please don’t use this company!
They are the worst company I have ever dealt with
1. Randle Ferrari is a complete douchebag, & called me every day until he secured my order and then never answered another question after that
2. I was told the vehicle would be shipped to Antwerp Belgium, but it ended up in Rotterdam Netherlands with no explanation
3. I never received the import process information I was promised upon booking
4. The full process from beginning to end took 10 weeks instead of 4 like I was told.
I recently used Ship Your Car Now to transport my vehicle, and the experience was nothing short of a nightmare. Initially, the quote provided by the company seemed competitive and reasonable, so I booked their service without hesitation. However, on the day of my pickup, things took a turn for the worse.
When the driver showed up to collect my car, I was informed that there would be an additional charge of $50 that was not included in the original estimate. According to the driver, the company had miscalculated the distance of my route, which meant that I would need to pay an extra fee to cover the additional mileage. I was taken aback by this sudden increase in cost, but I was left with no choice but to agree and pay the extra amount.
As it turned out, this was not the end of my woes. Throughout the rest of the journey, they continued to add on extra fees and charges that had not been disclosed to me previously. By the end of the trip, I had paid almost double the amount that I had originally been quoted, and I felt completely ripped off. To make matters worse, when I tried to contact the company to voice my concerns, I was met with nothing but unresponsiveness and a total lack of accountability.
Looking back, I now realize that this was nothing more than a classic bait and switch tactic. Ship Your Car Now lured me in with a seemingly low price, only to saddle me with a barrage of surprise charges and fees. I would strongly advise anyone considering this company to think twice and look elsewhere for their transportation needs.
I had scheduled a car shipment with them and paid a deposit for the service. However, the company failed to fulfill their obligation and failed to transport my car as scheduled. When I requested a refund of my deposit since they failed to deliver, Their rep. Dwayne Hall refused to do so and instead demanded that I remove my reviews on BBB and transport reviews if I wanted to receive my deposit. This was a blatant attempt to silence my negative reviews and shows the unprofessional and unethical practices of this company. I strongly advise against using this company for any car shipments as they are unreliable and dishonest. Stealing a deposit and then demanding positive reviews in exchange for a refund is unacceptable and should not be tolerated. Save yourself the hassle and avoid Ship Your Car Now at all costs.
wish we had never used this company for moving our car to our new house in another state. They constantly lied and delayed our delivery which made it more complicated. It was without a doubt the worst part of our moving experience.
We were promised our car would arrive at our new house on a specific date. Yet, when the day arrived, the car did not show up. We called to follow up and were told that there was a delay in the transportation, that they would move our car in a few days. This delay really complicated things for us since we were already in our new home and had to rely on rentals and public transportation. Nevertheless, a few days turned into a week and then two.
We kept getting told that the driver had some mechanical issue with his truck, but we are sure that it was not the case since they kept making new excuses with each call. They told us they would give us some sort of compensation for the delay, but eventually they only made false promises. They changed the drop off location twice without giving us any notice which made it very difficult for us to plan.
Unfortunately, it took 20 days before we finally got our car. We ended up missing some critical appointments. The service we received was appalling and unprofessional. We wouldn’t recommend Ship Your Car Now to anyone.
Not only did they lie to us about the condition of the truck we had hired to transport our car, but they also demanded an extra $75 as a fuel deposit.
Initially, we hired the company to transport our car from one state to another. However, when the truck arrived, we were told that it had mechanical issues and had to be fixed before our car could be loaded onto it. This caused a delay in our plans and we were forced to reschedule our trip.
Despite the inconvenience, we were willing to cooperate with the company until we were told about the fuel deposit. We were not informed about this beforehand and were shocked by the sudden demand. The company claimed that it was common practice to charge such a deposit, but we found out later that it was not true.
We felt like we were being scammed and were forced to pay an extra fee that was not justified in any way. They are dishonest, unprofessional, and will go to any length to extract money from their customers. If you are looking for a reliable and trustworthy car shipping company, look elsewhere.
They were completely unprofessional and left me feeling extremely frustrated. They forced me to pay the remaining balance of $500 with only a 60 minute window before my vehicle was scheduled to be shipped! It was outrageous and extremely inconvenient.
To make it worse, they wouldn’t accept payment by credit card which is ridiculous in this day and age. I was completely taken aback and felt like they were trying to pressure me into giving them more money without giving me any other options.
When I asked if there were any other options apart from wiring the money from Puerto Rico, I was told that there wasn’t any other way. The customer service representative was rude and unhelpful, refusing to provide any assistance or advice on how I can get the required payment sorted.
Overall, I would not recommend using Ship Your Car Now as they have terrible customer service and do not care about their customers’ experiences. It was a terrible experience and I am still reeling from the incoherent exchange. I would urge anyone considering using this company to steer clear and consider other options.
The company kept increasing the price of my shipment on the day of my scheduled pickup, which left me feeling frustrated and taken advantage of.
Initially, I was excited to work with Ship Your Car Now. They had fantastic communication throughout the booking process, and I felt reassured that they were the right company for the job. However, things quickly took a turn for the worse.
On May 26, 2020, my better half, Damon Walker got an update email from Abe Tarzy of Ship Your Car Now (SYCN) sto ship our 2014 Jeep Grand Cherokee from Texas to Virginia. We were booked for pickup on July 20th.
On the scheduled day of my pickup, I received a call from the company informing me that the price of my shipment had gone up $50. At first, I was willing to pay the difference and move forward with the pickup. However, as the day went on, the price continued to increase in increments of $100, and I soon realized that this was turning into a bait-and-switch operation.
I was incredibly frustrated by Ship Your Car Now’s behavior. Not only did they repeatedly increase the price, but they also failed to communicate clearly about why the charges were going up. In the end, I was stuck with a significantly higher bill than I had initially anticipated.
If you’re considering working with Ship Your Car Now, I would strongly advise against it. Their shady pricing practices are unacceptable, and I would hate to see anyone else fall victim to their bait-and-switch tactics. There are plenty of other reputable car shipping companies out there, and I would advise you to do your research and choose one that won’t take advantage of you.