6800 WINDHAVEN PKWY STE 133
THE COLONY, TX 75056
USDOT#: 4061390
MC#: MC-1541115
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1.0 Stars out of 5
Please include details such as:
Vehicle, Shipping origin and destination, Price quoted, Price charged (if different), and Representative name(s).
Some examples of Moving Fraud
“I had a similar experience to Anwar. Initially, I received a quote for $650 and was told they could pick up the item on Saturday. After signing the contract, they informed me that the cost would be $750 and that the driver wouldn’t arrive until Monday. When Monday came, they then said they had no idea when a driver would be available. I canceled and used a different broker.”
First I got a quote for $1050 and was told that the vehicle will be picked next day but the second day I received a call, was told that they will charge $ 1150 instead of $1050 I do not know whether it is their fault or otherwise. Anyway I got my vehicle in time. Thanks
I had my truck shipped with transplicity. They were the worse people to deal with. Multiple times I had their customer service rep tell me to f-off and threaten to impound my truck. They also were 6 days late on shipping and told me to deal with it. I even was accused of not paying them after I received my truck.
Mark, I’m really sorry that you had such a horrible experience, but I think you might have our company mistaken for another. I can’t find your name in our system, and all our calls are recorded. Our team knows that we only treat customers with respect or they’ll lose their job. I find it odd that this is the first time I’m hearing about this, since all customer complaints are directed to me and we always offer a money back guarantee on the customers deposit if something goes wrong. I urge you to find the right company and set the record straight for Transplicity or contact me directly so we can figure this out.
Thank You,
Nate Steele
Founder & CEO