37 ASH ST
VALLEY STREAM, NY 11580
USDOT#: 3807857
MC#: MC-1373030
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1.0 Stars out of 5
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Stay away from this company. They were the very first company that reached out to me to have my car shipped. They asked for a deposit first in order for them to secure and confirm my appointment time. Communication was initially great until the day my car needed to ship. They told me the driver was in route to the dealership but “car broke down”. They said they’ll get someone to pick it up on Friday but did not hear from them. When i did reach out they said they were not able to get a driver but promise they’ll have someone first thing Monday morning. I couldn’t wait and found a different Car company who was able to ship my car on Monday. I’ve asked for a refund for my deposit since they were not able to deliver what they promised. They told me that would refund me my deposit and it’s been over two months. Each time I reach out to them it’s a different excuse. Starting with “my refund is in que” “In 2-3 days it will be done” “Refund has been approved” “We are facing problems with our Zelle account that’s why you haven’t received your refund yet” “Our zelle account is current disabled impacting our company but will refund you as soon as it’s working” ” Our account was activated and we refund you soon”