Flix Auto Transport

4 reviews

1. literal scum

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2. If I could give Flix Auto Transport ZERO stars, I would. My car was scheduled to be picked up last night, even though I urged their representative to schedule the pick-up for the following day. However, she insisted on having it picked up last night and assured me that it would be picked up at 9pm. At 4pm I got a call from the trucking company saying that their driver is going to leave/not pick-up my car, because he doesn’t want to wait. At that point I had already booked my flight and hotel, and was planning to fly out at 7:30am the following morning. I begged them to wait and said I would make it to the pick-up location at 7pm – WHICH I DID. I dropped off the car, signed the papers, and left. An hour and a half later I got a call that they were not able to fit my car on the truck and I needed to come back to get my vehicle. So at that point, I was already going to miss my 7:30am flight the following morning. I get a call from Flix in then morning saying that they found another truck to pick up my car for $50 more than they originally quoted. I told them I wasn’t paying more, and they agreed to the original rate, but could not tell me WHEN that day the car would be picked up, which I needed to know, because I was not willing to pay for ANOTHER night in the hotel – I already had to pay $150 to change my flight! The guy on the phone was rude and totally unprofessional. I told them to give me a refund and I would not be using their services. They’re incompetent and can’t be trusted. DO NOT HIRE THEM!

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3. Got my car damaged. Sent me carrier without insurance. STAY AWAY!

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4. UPCHARGED LAST MINUTE, MUCH BETTER PRICES ELSEEWHERE VERY RUDE HORRIBLE CUSTOMER SERVICE 0 STARS STAY AWAY FROM THEM!!!

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