02. Make sure to include details such as: Vehicle, Shipping origin and destination, Price quoted, Price charged (if different), and Representative name(s).
File a Moving Fraud Complaint with the FMCSA
Some examples of Moving Fraud
deliberately low-balling an estimate to later ask for more money (bait & switch)
withholding customer belongings unless they pay significantly more than the quoted price
SCAM. They wait till the day of pickup to tell you somehow the price has doubled to strong arm you into it.