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The Car Carriage

1.0 Stars out of 5

The Car Carriage
The Car Carriage is a vehicle transport company that specializes in transporting vehicles across the United States. With over 20 years of experience, the company has become a leader in the industry, providing top-quality services to customers.

One of the main reasons why The Car Carriage stands out from its competitors is because of its commitment to customer satisfaction. The company understands that every vehicle is unique and requires different transportation needs, which is why it offers customizable services to cater to the specific needs of its customers.

The Car Carriage provides a range of transportation services, including open car transport, enclosed car transport, motorcycle transport, exotic car transport, and classic car transport. The company ensures that its drivers are highly trained and experienced, so customers can rest assured that their vehicle is in safe hands.

The company also has a state-of-the-art fleet of trucks that are equipped with GPS tracking systems, so customers can track their vehicle throughout the transportation process. Additionally, The Car Carriage carries a comprehensive insurance policy to protect the vehicles in case of any damage during transportation.

The Car Carriage’s website is user-friendly, and customers can easily get a free quote online. The company also has a knowledgeable and friendly customer support team that is available 24/7 to answer any questions and provide assistance.

Overall, The Car Carriage is a reliable and trustworthy vehicle transportation company that provides excellent services to customers across the United States. With its commitment to customer satisfaction, customizable services, and state-of-the-art technology, The Car Carriage is the go-to company for anyone looking to move their vehicle safely and efficiently.

PLANO, TX 75075

USDOT#: 2787429
MC#: MC-926716

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3 reviews

    This service is highly unsatisfactory and reckless. I strongly advise against using it. Despite booking a pickup 40 days in advance and being assured of its readiness, I reached out to James only 48 hours prior to my trip to confirm and was informed that they had made no progress and were powerless to assist me. Their handling of the situation was woefully unprofessional and irresponsible. Without delay, I turned to another provider who was able to book a pickup within the day, despite the short notice. Engaging with Car Carriage was an utter waste of 40 days, making it clear that you’d do better looking elsewhere.

    Please avoid using this company at all costs. We had made a reservation several months beforehand and were informed that our car would be picked up by 5/17 at the latest. James Taylor, the representative we’d been in touch with, had been cordial and pleasant throughout our interactions leading up to the scheduled pickup.

    However, when the pickup date arrived and our car was not picked up, we tried to contact James but were unable to reach him. We left numerous messages, all of which went unanswered. To this day, James has yet to explain the delay or call us back.

    Since we had already flown home, we were left with no choice but to arrange for emergency transportation through another service. This was an incredibly stressful situation, worsened by the unprofessional and unreliable nature of this company.

    Be cautious! After requesting a cancellation of the quote, James sent me an unexpected fee of $150 titled as a “Dry Run Fee”. I contacted him to clarify about it but he responded with verbal abuse and disconnected the call. Puzzled by his odd reaction, I opted to pay the fee as James seemed deeply disturbed by the quote cancellation.

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