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Spire Auto Shipping

1.0 Stars out of 5


USDOT#: 4035544
MC#: MC-1525817

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2 reviews

    Extremely disappointing and misleading dishonest service. We set up a date far in advance. For weeks in advance, I called to confirm and was reassured that the price and pick up date were secure. Each time I was told they would pick up on the date. I called on the morning of the pick up, and I was told it would be just a few hours. Called again and again that day with no response to my messages. The next day they still did not show up. I got hold of them by phone. They could come in two or three days, but the price has to increase from $650 to $1,350. I told them that was unacceptable and we would be gone with the movers by then. He told me I had to pay them anyway because they had tried to find a shipper for me. I said I thought they said they were the shipper! At this late date, it was too late to find another shipper, so we had to drive both cars ourselves. We read other online reviews of Spire Auto that sounded just like our experience. I asked him what the contract quote and date meant. He says they were just best efforts. Not his fault if the shipper had truck problems or if the price increased because of market conditions. I asked them how is this a contract? Would recommend anybody else.

    Spire auto shipping is a joke. I hired them to pick up a car for me. Gave them 2 weeks to scheduled the pick up. Rose 1 day before pick up sent me a picture of a transport on the side of the road with the tire laying on the ground. She told me the driver was broke down. Mobil tire service could fix in 1 hour. They lie to you, they don’t give you a direct answer to your questions. They just say things like we will have your car picked up ASAP. THEY WOULDN’T tell me if they where going to p.u. on the day scheduled. I kept asking them to give me a answer to my question. They quit responding to me. So I don’t know what’s going on.
    But I know I’m going to get someone else to do the job. This co. Is a joke and will waste your time. So if you want your car p.u. and delivered. Get someone else to get the job done.
    Because Spire wouldn’t get it done for you.
    Spire I see you respond on neg. Reviews……well don’t respond because it would be a lie to make you look better anyway.

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