11999 PLANO RD STE 150
DALLAS, TX 75243
USDOT#: 4250593
MC#: MC-1647571
US Royal Transport
1.0 Stars out of 5
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3 reviews
Leave a Review & 1-5 Star Rating
File a Moving Fraud Complaint with the FMCSA
Some examples of Moving Fraud
- deliberately low-balling an estimate to later ask for more money (bait & switch)
- withholding customer belongings unless they pay significantly more than the quoted price
This company’s business practices are highly concerning and fall into the category of deceptive conduct. My experience involved an initial quote and signed agreement for shipping services of a vehicle from California to Virginia, along with a deposit payment. However, on the day before service day, the company reneged on the agreed-upon price, demanding almost double the quoted price. This abrupt and unprofessional behavior, coupled with their subsequent refusal to honor the initial contract, suggests a deliberate bait-and-switch tactic designed to defraud customers.
Furthermore, their handling of the refund process has been unsatisfactory. Despite my refusal to agree to their inflated price, the company has failed to issue a refund despite multiple requests. This lack of transparency and accountability is unacceptable and indicative of a company that operates without integrity. It is my sincere hope that others will heed this warning and avoid engaging with this organization to prevent similar distressing experience.
The broker rep was Myra Jones. (469) 689-5237
This company is a complete SCAM. Avoid it all costs. They will give you a price to ship and you will sign a contract and pay your deposit, but then on the day of the service, they will tell you that they cannot do it at the price they quoted you and they will ask for more money. This is when they get extremely rude and unprofessional. When you refuse to play their scam game of bait and switch, they will not give you a refund. I have been waiting for my refund and I keep getting excuse after excuse about where and when my refund might be issued. Sad. This company should be shut down and put out of business. Complete SCAM!
I finally received my refund after nearly 2 weeks. I thought it would never be returned to me, but I kept bothering them about it and wrote this review, which I believe got their attention.