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1 review
FAKE POSITIVE REVIEW POSTED BY BUSINESS – RATING PENALIZED
After going through all these websites and getting a bunch of quotes from different carriers, I decided to give this company a chance after speaking with their sales manager, Manny and they have excellent customer service made me feel very comfortable on booking my son‘s transport from the base in California heading to Carteret New Jersey Driver called the day before scheduled the time with my son. He took the vehicle outside. The military base handed off to the driver and the driver loaded up vehicle got to our house in New Jersey undamaged and no items missing from the trunk. For me, they were straight up forward, then not spam me with text messages or emails, and that made me choose them more an opposite from all these other companies that did not stop calling me. Emailed me at all times at night and text messages companies like this understand what is truly customer service.
02. Make sure to include details such as: Vehicle, Shipping origin and destination, Price quoted, Price charged (if different), and Representative name(s).
File a Moving Fraud Complaint with the FMCSA
Some examples of Moving Fraud
deliberately low-balling an estimate to later ask for more money (bait & switch)
withholding customer belongings unless they pay significantly more than the quoted price
FAKE POSITIVE REVIEW POSTED BY BUSINESS – RATING PENALIZED
After going through all these websites and getting a bunch of quotes from different carriers, I decided to give this company a chance after speaking with their sales manager, Manny and they have excellent customer service made me feel very comfortable on booking my son‘s transport from the base in California heading to Carteret New Jersey Driver called the day before scheduled the time with my son. He took the vehicle outside. The military base handed off to the driver and the driver loaded up vehicle got to our house in New Jersey undamaged and no items missing from the trunk. For me, they were straight up forward, then not spam me with text messages or emails, and that made me choose them more an opposite from all these other companies that did not stop calling me. Emailed me at all times at night and text messages companies like this understand what is truly customer service.