1437 SIERRA GLEN CIR
APEX, NC 27502
USDOT#: 4013288
MC#: MC-1511688
U.S. Pro Logistics
1.0 Stars out of 5
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1 review
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Vehicle, Shipping origin and destination, Price quoted, Price charged (if different), and Representative name(s).
File a Moving Fraud Complaint with the FMCSA
Some examples of Moving Fraud
- deliberately low-balling an estimate to later ask for more money (bait & switch)
- withholding customer belongings unless they pay significantly more than the quoted price
On August 1, 2024, I received orders to return to active duty and relocate to Fort Cavazos, Texas. I needed to transport my GMC Acadia from New Jersey to Texas and obtained several quotes for the service. After reviewing the options, I decided to go with US PRO LOGISTICS LLC, who offered to transport my vehicle for $600 with 100% insurance, using a dedicated truck and driver. However, after agreeing to the $600 all-inclusive total and paying a $200 reservation fee, I encountered issues.
The company failed to pick up my vehicle as scheduled, and I faced difficulties in getting in touch with the driver and the dispatcher. Additionally, the dispatcher asked for an additional $1000 upon delivery, despite our signed agreement for $600. I went through a series of frustrating conversations, with promises of a new pickup date and conflicting explanations for the increased cost due to timing and availability of drivers.
I felt that the company’s actions were unfair and caused me unnecessary stress and financial strain. I believed they were not upholding their end of the agreement and found their behavior unacceptable. I regret referring others to this company, and I strongly urged for an investigation and appropriate action to be taken against US PRO LOGISTICS LLC.