Car Transport Review

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1.0 Stars out of 5


Shiplux is a leading international logistics and shipping company that specializes in providing reliable and efficient transportation solutions to businesses of all sizes. With a global presence and a comprehensive range of services, Shiplux has become a trusted partner for businesses looking to streamline their shipment processes and reduce transportation costs.

Founded in 2015, Shiplux has quickly established itself as a leader in the logistics industry. The company offers a broad range of services, including air, ocean, and ground transportation, as well as customs brokerage and warehousing and distribution. This variety of services allows businesses to work with Shiplux for all their shipping needs, whether for individual shipments or large-scale distribution.

One of the key aspects of Shiplux’s success is its commitment to customer service. The company understands that each business has unique needs and challenges, and therefore tailors its services to meet individual requirements. Through open communication and a flexible approach, Shiplux ensures that its clients receive the best possible shipping experience.

In addition to its customer-centric approach, Shiplux also invests heavily in technology and innovation. The company has developed a state-of-the-art tracking system that allows clients to monitor their shipments in real time. Shiplux also uses advanced analytics and data management tools to optimize shipping routes and reduce the risk of delays or disruptions.

Today, Shiplux serves a wide range of industries, including retail, manufacturing, and healthcare. With a vast network of partners and a commitment to excellence, Shiplux has become the go-to shipping solution for businesses around the world.

MIAMI, FL 33131

USDOT#: 3129383
MC#: 92282

(855) 999-3685

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car transport review

7 reviews

    They damaged my RV during the shipping process, costing me a whopping $3,400.00 in repairs. Not only did they fail to properly secure my vehicle, but they also failed to take any responsibility for the damage they caused.

    Their customer service was appalling. When I reported the damage, they tried to dismiss it as if it wasn’t a big deal and suggested that I take it up with the insurance company. They did not seem to understand that it was their responsibility to ensure that my RV arrived at its destination in the same condition in which it was shipped.

    Overall, my experience with Shiplux has been frustrating and disappointing. I would not recommend this company to anyone looking for reliable and responsible transportation services.

    I had the misfortune of using Shiplux for the transportation of my precious automobile and I deeply regret it. The transportation experience was nothing short of a nightmare that left me with a damaged car and no recourse for compensation.

    To begin with, Shiplux is completely unreliable. My car was supposed to be transported over a distance of 880 miles, and during that entire journey, they left my sunroof open during multiple downpours. The result? My car was completely soaked and damaged by water. The interior and exterior of my vehicle were both in terrible shape, leaving me with a serious headache to deal with. $581.32 in damage.

    When I attempted to pursue the matter with Shiplux and claim damages, I was met with absolute silence. Their customer service was non-existent, and they didn’t bother to respond to my numerous calls and emails. I felt completely ignored and frustrated by the company.

    To sum up, Shiplux is a highly irresponsible and unreliable transportation company. They clearly don’t care about their customers’ possessions, and their lack of customer service only adds insult to injury. If you value your vehicle, I strongly suggest looking elsewhere for transportation services. Avoid Shiplux at all costs, unless you want a ruined car and zero compensation.

    They charged me an additional $100 without any prior notice or explanation. This totally ruined my budget for the shipment, and I was left with no other choice but to pay since my vehicle was already in their hands.

    Even worse, their customer service department agent Sheldon was USELESS. They were rude, dismissive, and unprofessional when I called to inquire about the extra charge. They didn’t provide any plausible explanation, and instead, kept insisting that it was part of their policy.

    Furthermore, the shipment arrived later than expected and the my vehicle was damaged upon arrival. The inside was wet and ruined, which was very disappointing.

    I strongly advise anyone to avoid using Shiplux for their shipping needs. Their poor customer service, surprise charges, and delayed delivery times are not worth the hassle. It’s a complete waste of your time, money, and energy. Stay away from this company if you want to avoid headaches and unnecessary expenses.

    THE WORST!!! Where do I even start… First, Shiplux was seven days late picking up my vehicles. They guaranteed the 2 vehicles must be picked up by Oct 7. When they failed to pick up my vehicle they said the transporter was coming the following day for the next 3 days. Finally I cut my losses and called a real shipping organization who laughed and said they couldn’t get for no less than 5 additional days. At last the vehicles were picked up DURING NORMAL BUSINESS HOURS. The vehicle was picked up Thursday night. The driver said the vehicles would be delivered by Saturday currently 2 days after the agreed date. The first vehicle showed up seven days after the agreed date, again late night yet essentially they brought it to my home. The second vehicle, a GLS 450 was not on the same truck. It didn’t get delivered for another 6 days. Since the vehicle was linked to me by an application, each time the truck opened its gate it would send me it’s geo location, fuel level, odometer and so on. The vehicle sat in SC for 3 days. Whenever the truck gete was opened the vehicle suspiciously had an additional 181 miles on the Odometer and the fuel level was actually the same, which indicated the vehicle was towed, not on a flatbed, but instead towed on its back tires. One of the most awful things you can do to an All Wheel Drive vehicle. Avoid SHIPLUX. They guaranteed me a full refund of the total cost. Never recieved it so I’m diputing the charge with Mastercard. Their customer service sucks.

    I recently had the misfortune of coming across Shiplux and I can honestly say it was one of the worst experiences of my life. I paid them $1095 on 10/7/2021 to ship my vehicle from RI to NC, but they never delivered on their promises. I was left constantly trying to get in touch with their customer service representatives who were incredibly unhelpful.

    On 10/6/21 my Mastercard was charged a deposit of $320. I made it clear from day 1 that I was leaving RI on 10/7, and was understood that I would leave the vehicle at my neighbor’s for them to pick it up on Sunday. Ship date was scheduled for 10/7. After failing to show up they they made up excuses and told me they were coming 10/10/21. My Vehicle was never picked up.

    Despite multiple phone calls and emails, the company continued to give me the runaround, refusing to provide any concrete information or a timeline for when my car would be delivered. It was incredibly frustrating and stressful, and I was left feeling completely ripped off by Shiplux.

    In the end, I’m in NC. My vehicle is still in RI loaded with belongings I need. I would never recommend Shiplux to anyone, and warning everyone to steer clear of this unreliable and untrustworthy company. They took my money and never delivered what they promised, leaving me without my vehicle and extremely frustrated. Do not trust them with your valuable possessions – there are much better shipping companies out there that actually deliver on their promises.

    Outright NIGHTMARE! Not only did they fail to deliver our vehicle from New York to California on time, but we had to report it stolen just to get them to deliver it. They were completely unhelpful and unresponsive.

    Firstly, my car was supposed to be delivered in a week, but it took two weeks. During that time, I was constantly calling their customer service to check on the progress and they would just feed me excuses after excuses. They even had the nerve to blame it on the weather, even though the forecast was clear.

    When I tried to get more information from them, they were completely unresponsive. They didn’t return my calls or emails and I was left in the dark about what was going on. It wasn’t until I reported the vehicle Stolen to the New York Police Department that Shiplux finally recalled where our vehicle was and got it shipped.

    Overall, I would never recommend Shiplux to anyone. They were incredibly unprofessional and careless with my vehicle, and when something went wrong, they didn’t take any responsibility for it. Save yourself the hassle and find a different car transport company.

    Presently the owner is blowing up our phones demanding that we remove this review.

    After I had paid a $398 deposit for their services, they failed to show up on the scheduled pickup date July 6th 2020 and did not provide any explanation or notification for their absence.

    When reaching out to their customer service department 7 days past agreed pickup, it was almost impossible to get a clear answer or solution to my problem. They kept me waiting for hours without updating me on any progress or status on why they had failed to show up. It was a frustrating and stressful experience, especially since I had already paid them a deposit upfront. I Left VMs July 13th. on july July 21st Jorden in Accounting agreed to have someone call me but I never heard back from anyone. And they conveniently retained my deposit.

    Overall, I would strongly advise against using Shiplux for any vehicle transport needs. Their lack of communication and professionalism has resulted in a tremendous amount of inconvenience for me, and I would hate for other customers to go through the same experience. It’s a shame that a service that claims to provide high-quality transportation services fails to deliver on their promises.

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