I’m very disappointed in the reliability and communication of this company. We are a military family and when it comes to moves, car transportation is very important. My husband paid to have my car transported from CA to WA. First, we got a call last week saying that my car can get picked up. Called again and said nevermind, driver can’t do it. Told us possibly in a couple days instead. Friday came, no avail driver. Our approx pickup date is 1/21. Got another call saying Tues which is the same day our movers came and packed all our things. Said they couldn’t do it, but for sure the next day. Next day, which was yesterday, NOTHING AGAIN. Told us, absolute for sure today, especially since tomorrow we will be leaving for WA and that we’d get a call 2hrs prior to pickup location. Dispatcher called and CANCELLED. We’re very understanding and polite in dealing with it all up until now. This last minute/pushing dates thing is very unprofessional. Worst service we’ve experienced.
by Rachel
on January 23, 2020 at 8:22 pm