Get it Done delivered my car eight days late and broke many of their promises to me in the process: In early June I got a quote from Get it Done to transport my car across the country. Their website states: “We guarantee all our quotes for 30 days. That doesn’t mean you have to ship within 30 days, but you do have to book within 30 days of receiving our quote to get our fixed-rate guarantee.” I did book within a few days of my quote, which was an all inclusive $1,290. The amount I ended up paying, including Get it Done’s fee, was $1,640. Get it Done’s website also states: “We never require a deposit. We will never have you pay a driver directly. You will not be charged until the driver picks up your car. Even then, your driver will not be paid until they deliver so they remain highly motivated to complete the task.” However, I was forced to pay a $190 deposit. Still, I went with them because they told me they would make sure I got my car on July 2nd. Then, in late June, before my car was supposed to be picked up, I did not hear from them, and after trying to reach them for several days, I was told my car would be picked up a few days later than initially promised. But I was assured the car would still arrive on July 2nd. After two more days of trying to get in touch with them and not hearing anything, I was told that they needed to find me a new driver and that the car would now be delivered July 3rd or 4th. My car was not delivered July 3rd, or 4th, and I never heard from the driver. Every day, I tried to call Get it Done and ask them what was going on, and either they would not pick up or return my calls, or they would let me know that they would call me back and try to get the situation figured out. However, I never got any calls back and never got any information from them about what was getting “figured out.” The next date they gave me for delivery was Monday, July 5th, and Tuesday the 6th at the very latest. When my car did not come at that time, they assured me it would come Wednesday July 7th. On Wednesday, when my car did not come, I was finally able to contact the driver myself, and was told that the car was expected to arrive over the weekend. Ultimately, my car was delivered to me July 10, and I was forced to pay the driver directly, despite Get it Done’s promise that I would not personally be forced to pay the driver. Throughout the process, I was in active contact with Get it Done, communicating my concerns. I asked them repeatedly for what they could to make the situation right, and was never given any answers. Finally, upon receiving the car, I asked them for a refund due to their very late delivery and broken promises. They refused to acknowledge any wrongdoing on their part whatsoever, refused to refund me for the deposit I gave them, and called me a “bully.” Further, they attempted to intimidate me into not opening a dispute with my credit card, falsely stating that for me to do so would be illegal. I am appalled at Get it Done. This has been the worst experience I have ever had dealing with any company.
I am reaching out to ANYONE and EVERYONE who is even thinking of using Get it Done Transportation, 7700 Belmonte Blvd, Margate, FL 33063 due to my abhorrent experience. Hopefully, you will heed my warning and save yourselves MAJOR aggravation.
I contacted David Pein, Get it Done Transportation, regarding transport of my car from Alabama to Connecticut. He was pleasant and professional on the phone, so I made the arrangement for my car. After Get it Done Transportation received my $150 deposit, there was NO communication with the man. I repeatedly attempted to contact him because there was medications that I needed for the next week. I was ASSURED that the car would be delivered NLT 03AUG.
I have yet to receive any/all information from David Pein (Owner) regarding my car that was picked up 01AUG. And that was the last time I heard anything from Get it Done Transportation – after REPEATED emails, voice mails and text mails!!!
It’s real simple, they are all Brokers ! in one form or another. They simply get you the fairest price to pick up a car and drop it off ! No magic to it. Call David and that’s all it takes, he gets a driver and they pick it up. Then the driver calls you and you meet up at a large parking lot and you get your car. David always answers his phone, unlike the dispatcher for the driver. The driver answered his phone every time I called 3x. Thanks David
This company was very very professional and I would use them again if this type of serive was needed again. the car was delivered on time damage free at the exact price I was quoted. Thank you
by R
on July 10, 2021 at 6:38 pm
by C
on August 5, 2019 at 4:23 pm
by Peter
on October 11, 2014 at 7:08 pm
by Tang-Tat Ng
on October 9, 2014 at 11:06 pm
by Dillon
on September 25, 2014 at 4:00 pm