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U.S. Pro Logistics

1.0 Stars out of 5

1437 SIERRA GLEN CIR
APEX, NC 27502

USDOT#: 4013288
MC#: MC-1511688

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2 reviews

    US Pro Logistics: A Complete Scam – Avoid at All Costs

    Dealing with US Pro Logistics has been an absolute nightmare. This company reminds me of the movie The Beekeeper—a perfect example of how one corrupt organization can suck the lifeblood out of hardworking citizens, and sadly, no official authority has stepped in yet to shut down their shady operations.

    After agreeing on a fair price for vehicle transport, the company failed to follow through on their promises. Instead of honoring the original agreement, they tried to extort me for more money with endless excuses and delays. This behavior is nothing short of a scam. It feels like they’re operating a fraudulent business right in our own backyard, preying on unsuspecting people from their base in North Carolina.

    To be clear, this is not about nationality, but facts: many of the employees who dealt with me seem to come from regions notorious for these types of scams, and now they’re doing it from inside the U.S., making it easier for them to rip off honest, hardworking citizen. It’s shocking and infuriating that this kind of operation is allowed to exist.

    I urge anyone considering using US Pro Logistics to look elsewhere. This company should be investigated, and I plan to submit complaints to the relevant authorities to make sure they can’t continue exploiting others.

    On August 1, 2024, I received orders to return to active duty and relocate to Fort Cavazos, Texas. I needed to transport my GMC Acadia from New Jersey to Texas and obtained several quotes for the service. After reviewing the options, I decided to go with US PRO LOGISTICS LLC, who offered to transport my vehicle for $600 with 100% insurance, using a dedicated truck and driver. However, after agreeing to the $600 all-inclusive total and paying a $200 reservation fee, I encountered issues.

    The company failed to pick up my vehicle as scheduled, and I faced difficulties in getting in touch with the driver and the dispatcher. Additionally, the dispatcher asked for an additional $1000 upon delivery, despite our signed agreement for $600. I went through a series of frustrating conversations, with promises of a new pickup date and conflicting explanations for the increased cost due to timing and availability of drivers.

    I felt that the company’s actions were unfair and caused me unnecessary stress and financial strain. I believed they were not upholding their end of the agreement and found their behavior unacceptable. I regret referring others to this company, and I strongly urged for an investigation and appropriate action to be taken against US PRO LOGISTICS LLC.

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