2100 WICKERSHAM LN APT 2079
AUSTIN, TX 78741
USDOT#: 4192234
MC#: MC-1615851
Fast AutoShip
2.3 Stars out of 5
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3 reviews
Leave a Review & 1-5 Star Rating
File a Moving Fraud Complaint with the FMCSA
Some examples of Moving Fraud
- deliberately low-balling an estimate to later ask for more money (bait & switch)
- withholding customer belongings unless they pay significantly more than the quoted price
Do not make the mistake I made hiring them!!! I needed a car transported and Harris reached out to me stating that the total cost to ship the car would be $245. I told him that the most I will pay is $245, is he sure that he can do it for that amount? Over the phone he stated he has a driver that is willing to transport my car for that amount, but he would need me to sign the contract with-in 15 minutes because the person that approves the contract was leaving. I, therefore, foolishly signed the contract. After a couple days of going back and forth with him increasing the price, I finally had to settle with $400. I told him that if he could not find a driver for $245 then the deal is off. He then told me that I would have to pay for breach of contract, even though it was him misleading. I felt like this was my only option. He wanted me to pay more than $500, but after much negotiating and him threatening me, we agreed to $400. This is a complete bait and switch. The customer service was absolutely horrible. Do not, do not, trust Harris. He is as dirty as they come. He represents the company horribly. He was yelling on the phone, berating, belittling, and trying to humiliate me and make me feel like a complete idiot. At one point he was actually laughing at me. Please, please do not use this company, they will stick it to you. Trying to save a little money is not worth the nightmare that Harris will put you through.
This was my first experience shipping a vehicle I purchased at auction and Robert made the whole process easy. He was able to find me a driver to pick up my motorcycle the next day and the driver delivered it from Arizona to Minnesota in three days with zero problems. The price he quoted was the price I paid and I will definitely use them again.
FAKE POSITIVE REVIEW – RATING PENALIZED
Chris Brown was amazing. Communication was top tier and he was extremely helpful. He found me a great carrier to ship my car from Georgia to California. I know you often hear about the bait and switch when it comes to pricing but that did not happen with Fast Autoship LLC. The price was exactly what they said it was going to be and I appreciated that. I would definitely do business with them again.